Terms and Conditions
Hair Service
The price of our hair service includes the cost of hairstyling, hair styling products (like hair gel, hairspray etc), hair grips, pins etc. It also includes the travel expenses of the hairstylist to your home or venue of your choice provided that your home or venue is in London. It does not include the travel expenses of the hairstylist for travelling outside London or the cost of hair pieces or attachments to create volume. It also does not include the cost of relaxing, weaving or plaiting. These are charged separately and the price is dependent upon your requirements. You can bring your own hair pieces or attachments and the hairstylist can fit them or we can supply them and you would have to pay the hairstylist for the cost. Decorations like flowers, crystals, tiaras are not included but the hairstylist will fit them for you if you supply them.
The hairstyling session on the day of the special occasion will last no more than 1 hour and 30 minutes. The hairstyling trial will last no more than 2 hours and 30 minutes. The hairstylist will try as many hairstyles as you need during the trial as long as it does not take more than the scheduled time.
The cost of the hair service for a child is the same as an adult.
If you have sensitive skin you would have to let us know in advance so that the make-up artist can bring hypoallergenic products with him/her. If you want the make-up artist to use your own cosmetics to be 100% sure that will not be a problem.
The price includes the cost of make-up and the travel expenses of the make-up artist to your home or venue of your choice provided that your home or venue is in London.
The make-up session on the day of the special occassion will last no more than 1 hour and 30 minutes. The make-up trial will last no more than 2 hours and 30 minutes. The make-up artist will try as many makeovers as you need during the trial as long as it does not take more than the scheduled time.
The cost of the make-up service for a child is the same as an adult. .
We require payment in full to secure your appointment for our hair and make-up service.
Re-arranging Appointments
If you decide to change the date of your appointment for our hair and/or make-up service you must notify us 7 days before the date of your appointment. If we do not receive notification 7 days before the date of your appointment you will not be allowed to change the date of your appointment or entitled to a refund.
In the event that a hairstylist or make-up artist is required to work outside of the agreed hours of work ("the Contacted Hours") as a result of any delays caused by you we will require you to pay an additional fee of £50.00 per hour which is payable within 7 days of receipt of our invoice. The minimum charge is £50.00.
Cancellations & Refunds
In the event that you choose to cancel your appointment you will only receive a full refund provided that you notify us 28 days before your appointment.